Iryna Kats

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Activity overview

Latest activity by Iryna Kats
  • Iryna Kats created an article,

    What Makes Fly Pet Different?

    All pets, all sizes, all breeds welcome in the cabinNo cargo holds. No hidden compartments. No separation anxietyPet-first seating design — more space for comfort and movementSpecial treats, calmin...

  • Iryna Kats created an article,

    Pet Cabin Travel Basics

    All Pets Fly in Cabin — Always.At Fly Pet, your companion is your co-traveler — not your cargo.Every pet, of every size, flies right by your side in the cabin. No exceptions. No stress. No compromi...

  • Iryna Kats created an article,

    Change My Booking

    Need to change your travel plans?We make it easy to reschedule: Change flight date or destination [up to 2 hours before departure] Rebook online or via our support team Fee waivers for medical or p...

  • Iryna Kats created an article,

    How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

  • Iryna Kats created an article,

    How do I publish my content in other languages?

    If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...

  • Iryna Kats created an article,

    How can agents leverage knowledge to help customers?

    You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...

  • Iryna Kats created a post,

    Which topics should I add to my community?

    That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...

  • Iryna Kats created a post,

    How do I get around the community?

    You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.

  • Iryna Kats created a post,

    Feature a post

    Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Center community. Learn more

  • Iryna Kats created a post,

    What is the community?

    The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...